We want you to be happy with your purchases – as happy as our many other customers. So, in addition to your statutory rights we offer a money-back guarantee. If you are not completely satisfied with any item for whatever reason, just return it to us in its original condition within 14 days and we’ll refund the cost of the item(s).

Refunds (if applicable)  
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and issued a refund

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.  
Then contact your credit card company, it may take some time before your refund is officially posted.  
Next contact your bank. There is often some processing time before a refund is posted.  
If you’ve done all of this and you still have not received your refund yet, please contact us at  

Please return you product to the following address

Pelissier UK Ltd
1 Hook Hill Park,
GU22 0PX

Unless the item you received was faulty or damaged, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.  

If you are returning a bridge table, you should contact us to arrange the shipping and collection.

This returns offer is only offered for orders placed on website for the valid products (this will be shown on each qualifying product). It does not qualify for orders placed via 3rd party websites (eg Amazon Ebay etc).

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